Privacy Policy
Last updated: 2026-01-01
PK Properties respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, with whom we share it and the rights you have under UAE Personal Data Protection Law (PDPL) and, where applicable, the EU General Data Protection Regulation (GDPR).
1. Data We Collect
We collect the information you provide voluntarily (such as name, email address, phone number and booking details) and information collected automatically (such as IP address, device type, browser type, pages viewed and referrer).
2. How We Use Your Data
We use personal data to respond to enquiries, process bookings and payments, personalise your experience, send transactional communications, comply with legal obligations, and, with your consent, send you marketing communications.
3. Cookies & Analytics
We use first- and third-party cookies for site functionality, analytics (Google Analytics), remarketing and consented advertising. You may manage your preferences at any time via the Cookie Consent banner or your browser settings.
4. Third-Party Services
We use trusted processors to deliver our services, including Guesty (booking engine), Stripe (payments), Cloudflare (CDN & storage), Resend (transactional email) and Google Analytics. These providers may process your data outside the UAE under appropriate safeguards.
5. Legal Basis for Processing
We process personal data on the basis of contract performance, our legitimate business interest, your consent (where required) and to comply with UAE laws and regulations.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal obligations, then delete or anonymise it.
7. Your Rights
Under UAE PDPL and GDPR (where applicable) you have the right to access, correct, delete or restrict processing of your personal data, to object to processing and to data portability. To exercise these rights please contact privacy@pkproperties.ae.
8. Security
We implement industry-standard technical and organisational safeguards to protect personal data against unauthorised access, loss, alteration or disclosure.
9. International Transfers
Some processors are located outside the UAE. We rely on contractual clauses and adequacy decisions to protect data during international transfer.
10. Contact
For any privacy-related enquiry please contact privacy@pkproperties.ae. You also have the right to lodge a complaint with the UAE Data Office.